NIBA Code of Practice

About NIBA

The National Insurance Brokers Association is the peak representative body for the intermediated insurance industry in Australia.

NIBA sets out to develop and promote high standards of professional practice for insurance brokers in Australia, for the benefit of their clients and the community, through:

  • industry relevant education and continuing professional development;
  • a membership that subscribes to the Insurance Brokers Code of Practice; and
  • a framework for high standards of ethical and professional conduct by Members.

NIBA Code of Practice

BAC is a member of the National Insurance Brokers Association (NIBA) and are bound by their Code of Practice.

The Insurance Brokers Code of Practice aims to enhance and promote the professionalism and standing of NIBA members and increase community confidence in insurance brokers.

The Code describes key service standards that clients can expect from brokers, as well as an overview of the free and transparent complaints and compliance review process that clients can access.

A copy of the code can be obtained from NIBA’s website: or via this link.